Jersey FAQ

Q: Are there any differences in sizing or fit between adult and kid jerseys? A: Yes, there are differences in sizing and fit between adult and kid jerseys. Kid jerseys are designed specifically for younger fans, with smaller sizes and a more comfortable fit for their smaller frames. Adult jerseys come in a wide range of sizes to suit different body types and preferences.

Q: How do I choose the right size for a jersey? A: We provide a detailed size chart on our website for adults, kids, and youth, including chest, waist, and length measurements. If you prefer a looser fit, you may size up. If your measurements are between two sizes, the smaller size will be more fitted, and the larger size will be more relaxed. We also offer age and height recommendations for kids’ jerseys.

Q: Can I customize my jersey with my own name and number? A: Yes, we offer jersey customization so you can add your own name and number on the back. You can select from official font styles and colors during customization for a clean, professional look.

Q: Can I request a specific font or color for custom names and numbers? A: We offer official font styles and colors for custom names and numbers.

Q: Do you offer customization for NFL, NBA, and MLB jerseys? A: Yes, we provide two customization options for NFL, NBA, and MLB jerseys:

Q: What is a retro jersey? A: A retro jersey is a throwback style based on a team’s uniform from past seasons or eras. These jerseys feature classic designs, logos, and color schemes, with vintage details to honor the history of your favorite teams.

Q: Can I add a custom name and number to my retro jersey? A: Yes, you can personalize retro jerseys with a custom name and number. We also offer vintage-style fonts that match the era of the original design for a more authentic look.

Q: Are patches available for retro jerseys? A: Yes, you can add custom or vintage-style patches to retro jerseys. All patches are securely stitched or heat-pressed for durability and style.

Q: How do I order a retro jersey with custom name, number, and patch? A: Select your preferred retro jersey on our website, then enter your custom name, number, and patch details during checkout. You will review a preview before production starts. Customized retro jerseys require extra processing time.

Q: Are retro jerseys available for various sports and teams? A: Yes, we offer retro jerseys for a wide selection of teams and styles, with classic designs from the 1950s through the 2000s.

Q: What materials are used to make sports jerseys and retro jerseys? A: Most modern jerseys use lightweight, breathable, moisture-wicking polyester or polyester blends. Retro jerseys use fabrics that match vintage styles—such as cotton or vintage-style polyester—with improved durability for daily wear. We also offer cotton-polyester blends for softness and strength.

Q: How should I care for my sports jerseys to ensure they last a long time? A: To keep jerseys in great condition, follow the care label instructions. Generally, wash jerseys inside out in cold water on a gentle cycle with mild detergent. Do not use bleach or fabric softeners. Air-dry or tumble dry on low heat. Avoid ironing directly on printed graphics, and store jerseys in a cool, dry place away from direct sunlight.

Q: Are there any care tips specific to retro jerseys? A: Retro jerseys—especially those with vintage materials like cotton—need extra care. Wash in cold water, inside out, with similar colors. Use mild detergent and air-dry in a shaded area. Avoid high heat, which can cause fading or shrinking. If ironing is needed, use low heat and a protective cloth to preserve graphics and patches.

Q: How long does it take to receive a customized jersey? A: Standard non-customized jerseys ship within 1–2 business days. Customized jerseys (with name, number, or patches) take 3–5 business days to produce, plus shipping time. During busy seasons, production may be delayed by 1–2 days.

Q: Can I cancel or modify my order after placing it? A: You may cancel or modify your order within 12 hours of placement, only if production has not started. Once production begins—especially for customized items—orders can no longer be changed or canceled. Please contact customer service immediately with your order number.

Q: Can I track my order? A: Yes. Once your order ships, you will receive an email with a tracking number. You can check delivery status on our “Track Your Order” page or the courier’s website. If you do not receive your tracking number within 5 business days, check your spam folder or contact support.

Q: Do you offer wholesale or bulk ordering? A: Yes, we provide wholesale and bulk ordering for teams, events, and retailers, including retro and custom jerseys. Bulk orders receive discounted pricing, and we support custom team designs, sizes, and logos. Contact our wholesale team for details about quantity, customization, and timelines.

Q: Do you offer distribution agent and dropshipping services? A: Yes, we provide professional distribution agent and dropshipping services for individuals, retailers, and partners. As our distribution agent, you can enjoy exclusive preferential prices and full support for promotional materials. For dropshipping, we will directly ship the goods to your customers on your behalf, without requiring you to stock up, and provide order tracking and after-sales support throughout the process.

Q: What are the requirements and benefits for becoming a distribution agent? A: There are no strict thresholds for becoming our distribution agent; individuals and small and medium-sized retailers can apply. The main benefits include: exclusive discounted pricing, regular promotional activities support, free professional promotional pictures and copywriting, timely update of new products, and dedicated customer service to solve after-sales and ordering problems.

Q: How does the dropshipping service work, and is there any additional fee? A: The dropshipping operation is simple: after you receive the customer’s order, submit the order information and recipient address to us, and we will complete the packaging, shipping and tracking. There is no additional dropshipping fee; you only need to pay the corresponding product price according to the agent’s preferential price, and the shipping fee will be calculated according to the actual shipping address.

Q: How do I contact customer support if I have other questions? A: You can contact our customer support team via email, phone, or live chat. We typically respond within 24 business days.